Privacy Policy

UPD Consulting Ltd takes your privacy seriously. We store your data safely and handle it according to the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679.

This Privacy Policy applies to all Customers of DKD/DKDHUB (here and after - Service or Services) and the services, products and applications offered by UPD Consulting Ltd (here and after - Service Provider).

By accepting the terms of this privacy policy, the user consents to the automatic processing of the personal data provided, with the purposes herein specified.

1. Personal data

We ask you to provide the following information when you register on our website and order the services we provide: your full name, email address, phone number, billing address.

2. Information we collect

In situations, when required by the laws and regulations of certain jurisdictions, Service Provider has the right to request the user’s personal data in order to verify their identity: confirmation of their place of residence, scanned copies of the user’s ID card, passport, property rental or employment contracts, utility bills; a photo of the user, holding their documents, and any other related information. Also we use cookies for more convenient interaction with our site, our services and for displaying personalized advertising (retargeting). You can find more information in belove.

3. Purposes of data processing

Personal data is collected and stored for the following purposes: to manage your (personal) account; to provide and manage the services that you have ordered; to process the payments and accounting related to your account; to inform you on the service updates, news and changes. To comply with the regulatory requirements set for us by the retail, logistics, fin-tech and other industries, your personal information is required to order and use our products and services.

4. Information provided by the user

You take the full responsibility for the information and documents that you provide us. We reserve the right to terminate all of our services if the information you have provided is false, untruthful, includes stolen personal details, data or documents.

5. Third Parties

Once you choose to provide personally identifiable information, it will only be used in the context of your customer relationship with Service Provider. We will not share, sell, rent or lease your personal data to any third party. You personal information may be used by the products and service related suppliers that we work with in certain countries, if this is required by the particular country’s laws and regulations. Upon the appropriate request of a government agency, law enforcement agency, court or as otherwise required by law, Service Provider may disclose your personal data and Service personal profile related information. We would ask you not to use our services, if you are against such usage of your personal information.

6. User rights

You can view and edit your personal information in the Service personal account yourself, or by contacting our customer support. In accordance with the General Data Protection and Regulation Act (GDPR) you have the right to withdraw your consent in relation to the processing of your personal data and exercise your right of Access, Rectification, Erasure, Restriction, Objection and Data Portability. Please note, if you choose to delete your personal data, your actions may prevent us from supplying you with our products and services. For any questions related to this Privacy Policy, please contact

7. Security

We guarantee that all of your personal data is securely collected and stored. We fulfil all of the technical requirements and conduct the necessary security checks to avoid any loss, misuse, alteration and unauthorized access to the personal information by any third party.


Services websites and related resources use cookies for the convenient navigation through the websites and in order to receive statistics of the website visits and resources usage.

Cookies represent small files recorded in the browser, which are used by every visitor of our website in order for the server to recognize the visitor during subsequent visits. This information does not reveal your identity and does not provide access to the files and data stored on your device. Cookies allow our system to identify you as a certain user who has previously visited the website, looked through certain pages and so on. They also allow our system to save your preferences and technical information such as visits’ statistics and information on visited pages.

The main task of cookies is to provide the Visitor with a faster access to selected Services.

If you do not want cookies to be stored in your browser, or prefer to receive a request every time cookies need to be installed, you can set up your browser in the right manner. Most of the browsers allow you to regulate cookies in three different ways:

  • cookies are always disabled;
  • browser requests a permission every time cookies need to be enabled;
  • cookie files are always enabled.

Your browser can also offer an opportunity for detailed cookies set up. In particular, usually users can select one of the following options:

  • disable cookie files from certain domains;
  • disable third-party cookies;
  • enable cookies as temporary (they will be deleted once the browser is closed);
  • enable the server to create cookies for a different domain.

You can enable, study, block and reject cookie files installed on your computer by setting up the parameters of the browser of your choice. Below you can find information on setting up the most popular browsers:

  • Internet Explorer:

    • Menu -> Browser settings -> Confidentiality.
    • To receive additional information you can contact Microsoft customer support or Help section in the browser.
  • Firefox:

    • Instruments -> Settings -> Privacy and security -> History -> Use your storing settings.
    • To receive additional information you can Mozilla contact customer support or Help section in the browser.
  • Chrome:

    • Settings -> Show additional settings -> Personal information -> Content settings.
    • To receive additional information you can contact Google customer support or Help section in the browser.
  • Safari:

    • Settings -> Confidentiality.
    • To receive additional information you can contact Apple customer support or Help section in the browser.

As for the third-party cookies, meaning the external ones to our website, we do not take responsibility for their content and reliability of their privacy policies, so we suggest you to consult with the original policy always.

Below we will provide you with detailed information about typical cookies that can be installed from our website (please be noticed that 3rd-party cookies presented here are only for informational reasons -- their names and meanings may change over time). Depending on your actions on the website you can install all or several of them.

Cookie name Description
_ga Google Analytics
_gid Google Analytics
_gat Google Analytics
lang, language, locale Language
currency Currency
DKDHUB DKD root hub
DKD_xyzxyz DKD Service Marks
TBT_xyzxyz TbT Service Marks

This Cookies policy has been updated according to the legal and regulatory requirements, so the users are recommended to reread it from time to time.

When Cookies policy is being updated, Users are notified through the website or by email (only for registered users).

We use cookies for better user experience. You can read details here